The Management of Change

The organization is a systems integrator of an air defense missile system. More than 120 systems and software engineers are involved in the system’s development and maintenance. The organization had been ISO 9001 certified since 1993. In 1997 the organization had been certified as CMM® [1] Level 2 by independent assessors certified by the Software Engineering Institute. In addition to satisfying Level 2 goals, the organization met eight of the 17 Level 3 goals. It was decided in 1995 that a formal systems engineering process had to be developed and implemented in order to seamlessly integrate disciplines associated with systems engineering. For an indepth description of the process and its application in the organization, the reader is referred to other papers that have been published [2,3]. The organization thought that it also would benefit from a standardized project management process. In 1996 a working group selected A Guide to the Project Management Body of Knowledge©, developed by the Project Management Institute [4], as the framework for the organizational process.